Frequently Asked Questions

1. How to Become a Member?   

Answer: Please register for a online account. Once you have registered, you will be able to accumulate points upon spending on our website and in our stores.

2. If I have downloaded J-Fun mobile application and become a J Fun member, can I log in JHCeshop as a J-Fun member?

Answer: Yes, you can. Please click “log-in” at the right top corner. If you have any questions on membership, please Whatsapp: 6308 3332.

3. What is the log-in password for J Fun members?

Answer: Please use your registered phone number on J-Fun as the password.

4. When applying for J-Fun membership, I have provided incorrect information and therefore cannot log-in. What should I do?

Answer: Please contact us via email at and provide your J Fun membership number, your name, your phone number and your amended email address. We will update for you after verifying the information.

5. Why can I not log-in after becoming a member?

Answer: Our system is currently limited to J-Fun members. If you are a member with our physical membership card, please download our J-Fun mobile app and upgrade your membership in it.

6. How do I update my personal details?

Answer: Please download and login to Jfun app >  會員帳戶> 設定 > 更改資料 > 更改個人資料